A Business Model That Keeps on Giving

If there were an Entrepreneur's Hall of Fame, Waynerental chains were purchased. The Company was
Huizenga would be a charter member. Most peoplelisted on the New York Stock Exchange and the
recognize the Wayne Huizenga as being the formerfunds raised fueled a rapid expansion. The leverage
owner of the Florida Marlins baseball team, and theand muscle that Blockbuster gained was utilized in
current owner of the National Football League's Miamipurchasing product from the major Hollywood studios
Dolphins. These are the types of gaudy baubles aat more favorable terms than any competitor could
billionaire entrepreneur collects. However, his successnegotiate. Small locally owned stores could not
came from the most elemental business: trash hauling.compete and thousands closed, creating more
Mr. Huizenga started as a small time cartage operatorexpansion opportunities for Blockbuster.
for a waste disposal firm in south Florida. He workedBlockbuster Video became a growth company with a
his way into sales and ultimately bought a small firm.huge following on Wall Street. Mr. Huizenga had
In the 1960's waste disposal was a local, independent,replicated the success of Waste Management in a
mom and pop type of business in the United Statescompletely different industry. While Blockbuster was
as well as in most industrialized countries. There wasat its apex, he sold the business to Viacom. Hauling
no scale. Each trash removal firm worked ongarbage is a highly needed, but largely unappreciated
contracts negotiated with local governments. Thereservice. Renting movies is a service that is less
was always the fear of political winds changing andimportant, but much more desired by the public. The
effecting a contractors future status.same business model worked perfectly in two totally
From his perspective as a small time operator in aopposite areas of opportunity.
highly fragmented industry, Wayne Huizenga knewBlockbuster Video and Waste Management made
that he needed a safety net, not wanting to be tiedWayne Huizenga one of the most recognizable and
to a sole municipality for his firm's sustenance. Hissuccessful entrepreneurs of the 20th century. Most
idea was elegantly simple: he would build a nationalpeople with but a small slice of this type of
firm, with appropriate leverage and economies ofachievement would be completely satisfied and
scale, by buying up key independent garbage haulingcontent. Not so with Wayne Huizenga!
firms in strategically important markets. This wouldSeeking another fragmented industry, where the
provide the strength to expand in every secondaryopportunity to roll-up local and regional outlets would
market and standardize this formerly scleroticenable repetition of the Blockbuster Video and
industry.Waste Management successes lead Mr. Huizenga to
This idea evolved into Waste Management. Mr.the world of used car sales and marketing. He
Huizenga became a billionaire when his firm, afterimmediately recognized the same dysfunctional
ascending to the number one spot as an internationalmarket forces, absence of scalability and pricing
garbage-hauling firm, with contracts spanning theinefficiencies so readily apparent in the video rental
United States, Europe and Asia, was listed on theand garbage hauling business.
New York Stock Exchange. The simple idea ofDuring the 1990's auto leasing became wildly popular.
consolidating hundreds of independent firms underThese cars are leased for a set term, typically
one roof and standardizing the service menu was areturned with average or below average miles and
thoroughly disruptive new business model. Formerdealer maintained. The problem for the automobile
owners for these independent businesses wereindustry was, and is, the inventory glut that occurs
induced to sell by offers of stock, options andas leased cars are returned. This created a unique
management contracts.opportunity for Wayne Huizenga and his favorite
With a billion dollars in hand, Mr. Huizenga could havebusiness model.
retired and collected art, cars, coins or stamps. HeHe launched Auto Nation with a public sale of equity
could have hung out with the idle rich. Instead, heon the New York Stock Exchange. Today, Auto
applied the business model that created WasteNation is the largest seller of late model used cars in
Management to a completely different businessthe world. Inventory is vast, offering virtually every
category: home entertainment. In the 1970's, with thepopular model in great depth and variety. The scale
market introduction of first beta-max, andand national reach of Auto Nation, enables pricing to
subsequently VHS technology, and then the rapidbe very sharp, almost always significantly lower than
descent of retail pricing for home video players,local dealers. In addition, all prices are non-negotiable
thousands of independent retail stores popped upand fixed, eliminating one of the major negatives to
offering video for rent. The ability to rent a popularpurchasing a car, haggling over price.
movie tape and play it when desired in the comfortThree times, in three totally differing industries,
of one's home, was a huge change in behavior and inWayne Huizenga has applied a uniquely disruptive
the method of delivering entertainment to thebusiness model that has streamlined sluggish,
masses.non-dynamic business categories. He started very
Wayne Huizenga was restless, looking for a newsmall. He thought very big. This is a perfect template
challenge and open to any opportunity that offeredfor every prospective entrepreneur to study and
huge potential upside rewards. He saw it in a small,utilize. A version of this strategy is often customized
but growing firm: Blockbuster Video. Today, theand applied to industry specific opportunities. This can
consumer recognizes the Blockbuster brand as abe performed on a local, regional, national or
generic term for home entertainment. 25 years ago,international basis.
Blockbuster was one of a handful of movie rentalEntrepreneurial business models come in unlimited
chains, several sold franchises to fuel growth, all werevarieties. There is no single, linear textbook approach
regional, struggling for capital to fund expansion, andthat fits unilaterally for every project. The
competing against locally owned stores. The sameentrepreneur that will customize a strategy offering
fragmented industry distribution channels that existedbeneficial disruptive features applicable to their
in the garbage removal business were immediatelyproduct has the greatest potential for huge rewards.
obvious to Wayne Huizenga. He pounced.Innovate, create, and think outside of the box: the
After purchasing Blockbuster Video, Mr. Huizengamarketplace has an unquenchable thirst for new,
began the same type of assimilation program hedifferent, exciting products and business models.
pursued with Waste Management. Small, local video