The "References Checks Are A Waste Of Time" Myth

Many sales managers and business developmentname) to help (him or her) succeed as a (position)."
officers find that checking an applicant's references is2. Next, ask the person given as a reference for the
a futile activity. They say to themselves, "why shouldnames of two or three other supervisors or co-
I waste my time calling the references given to meworkers in the company who could help you
by a candidate for a sales position, when it is obviousdetermine the best training possible to help your
that the applicants only list people on their resumecandidate succeed. Asking a reference for additional
that will give them a positive recommendation". So,references, can help you to talk with people who
they talk themselves out of employing one of thehave not been prescreened by your candidate.
most effective screening tools available to them.When you call the reference's reference, use the
Those supervisors who do take the time to callsame screening technique outlined in paragraph one
references, often run into a brick wall in today'sabove. These references are usually more objective
litigious society. Many businesses executives won'tin their comments, as they give you advice about
allow employees to give out employment informationyour candidate's training needs.
beyond the bare facts of dates employed. ThisChecking references is not easy. The process is time
problem also cuts down on the number of managersconsuming and at times difficult. However, this
using references to effectively screen candidates.method is a far superior to hiring someone based on
Calling an applicant's references can be your mostyour interview alone--then hoping the candidate
valuable tool in the hiring process, if you simplyworks out. This is the approach used by most sales
applying two proven screening techniques:managers today. The expense of having to start the
1. Don't say you are checking references. Instead,hiring process all over again in a month or two, due
say something like, "I'm calling about (candidatesto issues that would have come to light using the
name). Our firm gives extensive training to newreference screening process outlined above, makes
employees. Your opinion, would be appreciated, oncalling references well worth your time.
the type of training we should give (candidates first