Why is Lean So Hard to Do?

It sounds so simple. "Reduce waste." I mean, isn'tdefine them all. But they all share one common
that like throwing out the trash? Duh. On some levelfactor. The identify activity that is not "value-added."
we all know that waste is something to be avoided,We're getting pretty strict here, but at the end of
so when you tell someone that lean manufacturing,the day, any expended resource that did not focus
or lean in any workplace for that matter, is all abouton making and selling books (the mission of your
reducing and eliminating as much waste in thecompany), was waste. And here is where it all falls
workplace as possible, it doesn't sound that profoundapart for most of us.
to anyone. After all, we don't knowingly engage in10 percent is considered "bad" by most of us when
wasteful practices, so whatever waste there is must100 percent is the goal. And for most things, that's
be a very small percentage of what we do, right?reasonable. But if the top folks in our game can only
Well, if you think 90% is a small percentage, youmanage about 40 percent, we think there's
might want to review your high school math notes.something wrong with the system because we're
That is the percentage of waste in the averageused to the best being in the 90 percent or higher
work center. You can't believe it can you? Well that'srange aren't we? Except for baseball where, for
one reason why lean is so hard to actually implementsome odd reason, the best players have batting
successfully. We have a hard time believing we needaverages in the 30-to-40 percent range, and we
it in the first place since we mightily underestimatedon't mind.
how wasteful we are.So when a concept like lean comes along and says
Let's break it down shall we? In any workplace, there"the goal is zero percent waste, but the laws of
are resources expended every day. The mostphysics prevent us ever getting there," we reject
obvious of those resources are money and time. Canthe concept. It must be flawed because it's so
we agree that if your business makes and sellsridiculous. Well, no wonder we won't succeed with it.
books, it would be wasteful to use company fundsAdd to the basic premise of waste-reduction the
to purchase a machine that makes, say, light bulbs?other seemingly contradictory aspects of lean, such
Just as buying something you don't need and cannotas you need to go slow to go fast, sometimes your
use wastes money, spending time doing much ofpeople should NOT produce, etc. and you might as
anything but manufacturing and selling books can bewell drive a steak in the heart of any lean
considered waste. The same holds true for otherimplementation program.
resources than time and money as well. In fact, thereIt takes an open mind and a bit of outside-the-box
are 7 categories of waste that have come to definethinking to truly "get" lean, and as much as we like to
pretty much all the waste commonly seen in thetalk about it, most businesses are too risk-averse to
workplace, namely: defects, overproduction,actually think outside-the-box or be open-minded. So
inventory, transportation, motion, excess processing,ironically, most businesses will never succeed using
and waiting.the lean methodology.
It would take more than just this article to properly